Privacy Policy

Last Updated: June 24, 2026

RV Wings Mobile Services, LLC ("us", "we", "our", or "Company") operates the RV Wings Mobile Services website (the "Service").

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, submit forms, request services, communicate with us, or otherwise interact with our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, available on our website at https://rvwingsmobileservices.com

Information Collection and Use

While using our Service, we may collect information that you voluntarily provide through our contact forms, appointment request forms, phone calls, emails, text messages, and other communications.

Personally identifiable information (“Personal Information”) may include, but is not limited to:

• First and last name
• Company name
• Email address
• Telephone number
• Billing address and service location address
• RV location information
• RV year, make, and model
• Vehicle Identification Number (VIN)
• Descriptions of requested services, repairs, maintenance needs, and related information
• Preferred appointment dates and times
• Referral information and promotional codes
• Images, photographs, and files you choose to upload
• SMS communication preferences and consent records
• Payment-related information and transaction records provided through third-party payment services
• Any other information you voluntarily provide

We use this information to provide estimates, schedule appointments, communicate with customers, perform requested services, identify vehicles and equipment, obtain parts and warranty information when applicable, process invoices and payments, improve customer service, maintain business records, and operate our business.

Log Data

When you visit our Service, we automatically collect certain information that your browser or device sends to us ("Log Data"). This information may include your Internet Protocol (“IP”) address, browser type, browser version, device information, operating system, referring pages, pages visited, date and time of your visit, time spent on pages, and other diagnostic and usage data. We use this information to operate, maintain, secure, and improve our Service and to better understand how visitors use our website.

Cookies

Cookies are small files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use “cookies” and similar technologies to improve website functionality, analyze website traffic, enhance user experience, and understand how visitors interact with our website. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the Service may not function properly if cookies are disabled.

Analytics Services

We use third-party analytics services, including Google Analytics, to help us understand how visitors interact with our website. These services may use cookies, similar tracking technologies, and information collected from your browser or device, including IP address, browser type, device information, pages viewed, and interactions with the website. The information collected helps us analyze website traffic, improve website performance, measure website usage, and enhance the user experience. Google Analytics operates independently and processes information in accordance with Google's privacy practices.

Text Messaging (SMS)

If you provide your mobile phone number, you may receive transactional text messages related to requested services, appointment scheduling, appointment reminders, estimates, invoices, customer service communications, and other service-related notifications. These communications may be sent through third-party communication providers used by RV Wings Mobile Services, LLC. If you separately opt in to receive marketing text messages, you may also receive promotional communications. Consent to receive marketing text messages is not required as a condition of purchasing services. You may opt out of text messages at any time by following the instructions provided in the messages. Message and data rates may apply.

Google reCAPTCHA

Our website may use Google reCAPTCHA to help protect forms from spam and abuse. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service. Google may collect hardware and software information, device information, IP addresses, and other information necessary to provide and maintain the reCAPTCHA service.

Payments

For customer convenience, payments may be processed through third-party service providers, including the Jobber platform and its payment processing partners. When you submit payment information through Jobber's customer portal, invoice system, or payment features, your payment information is collected and processed by those third-party providers in accordance with their own privacy policies and security practices. RV Wings Mobile Services, LLC does not store complete credit card numbers on our website servers. However, payment-related information and transaction records may be accessible to us through our service provider accounts for billing, invoicing, customer service, and recordkeeping purposes.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide services on our behalf, process customer requests, host website content, provide scheduling, customer relationship management, payment processing, communication services, analytics services, and assist us in operating our business. Examples of such providers may include website hosting providers, Google Analytics, Google reCAPTCHA, Jobber, Google Voice, payment processors, communication service providers, and other vendors that help us operate our business. These third parties may have access to personal information only as necessary to perform services on our behalf and are obligated not to use or disclose such information except as necessary to provide those services.

Data Security

The security of your personal information is important to us. While we use commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Links To Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click a third-party link, you will be directed to that third party's website. We strongly encourage you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy practices, or policies of third-party websites or services.

Affiliate Links and Third-Party Recommendations

Some pages on our Service may contain affiliate links, including links to products available through third-party websites such as Amazon. If you click an affiliate link and make a purchase, we may receive a commission or referral fee at no additional cost to you. Affiliate programs and third-party websites may use cookies or similar tracking technologies to determine whether a purchase originated from our website. We do not control the privacy practices, policies, or data collection methods of third-party websites. We encourage you to review the privacy policies and terms of any third-party website you visit.

Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that a child under 18 has provided Personal Information, we will take reasonable steps to remove such information from our systems.

California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California privacy laws regarding personal information collected by businesses. These rights may include the right to request information about the categories of personal information we collect, the purposes for collecting personal information, the categories of sources from which information is collected, and certain information about disclosures of personal information. California residents may also have rights regarding access, deletion, correction, and opting out of certain sharing or sale of personal information, where applicable. We do not sell personal information for monetary compensation. We may share information with service providers, technology providers, analytics providers, and other vendors for business purposes as described in this Privacy Policy. California residents may contact us using the information provided below regarding privacy-related questions or requests.

Compliance With Laws

We may disclose personal information when required to do so by law, subpoena, court order, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, comply with legal obligations, prevent fraud, or protect the safety of our customers or others.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.

June 24, 2026